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Digital designer, researcher, and engineer
specializing in enterprise ecosystems,
digital transformations and great experiences.

Research & strategy approach with clients & customers

Building a digital strategy that is user-centered requires you to interview your potential users, find their pain points, and ideate solutions that address these issues.

Focusing on user-centric
research & discovery

I partner with product and research team to understand your users, connect qualitative and quantitative data to Identities, and translate business insights into compelling experiences for critical platform capabilities.

Check out my most recent case studies,
product designsbrands designs and strategies portfolio samples.

API Center User Experience Improvement Case Study

A six month long engagement into Discover’s API Enablement and Standardization Discovery Research. In this case study we take a look into this deep dive exploration…

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AT&T national business omni mid-market CX strategy experience

The AT&T national business customer experience transformation initiative is a multi-year project examining the opportunities and challenges that…

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Believer in design before code & user-driven research…

Are you planning a retro before moving forward with a product cycle? I partner with UX and design teams to validate the decisions reserved for any upcoming…

About the Research Process