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Check out my most recent case studies,
product designs,  brands designs and strategies portfolio samples.

API Center User Experience Improvement Case Study

A six month long engagement into Discover’s API Enablement and Standardization Discovery Research. In this case study we take a look into this deep dive exploration…

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AT&T national business omni mid-market CX strategy experience

The AT&T national business customer experience transformation initiative is a multi-year project examining the opportunities and challenges that…

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Believer in design before code & user-driven research…

Are you planning a retro before moving forward with a product cycle? I partner with UX and design teams to validate the decisions reserved for any upcoming…

About the Research Process