SITE UNSEEN – EPISODE 3
SHEIN Shines during Checkout
30 MIN
SHEIN is doing a few things right… the amount of promotions becomes irritating, they have a weird sizing issues and a surprisingly pleasant cart experience!
SHEIN is doing a few things right… the amount of promotions becomes irritating, they have a weird sizing issues and a surprisingly pleasant cart experience!
I take users to OfferUp.com and navigate their entire web experience. We find a huge problem towards the end of the tour, watch to learn where they go wrong.
We go on a journey through the Goat.com experience. Watch me get upset for 20 minutes straight at the lack of actual functioning features on this site.
A six month long engagement into Discover’s API Enablement and Standardization Discovery Research. In this case study we take a look into this deep dive exploration…
The AT&T national business customer experience transformation initiative is a multi-year project examining the opportunities and challenges that…
Are you planning a retro before moving forward with a product cycle? I partner with UX and design teams to validate the decisions reserved for any upcoming…